Developers

Help & updates

Guide

Your account

Manage your profile, email address, password and signed-in sessions.

Profile and preferences

Open Settings to edit the account name, your name and timezone. Save each form and wait for confirmation. The timezone controls how account timestamps are displayed.

Your account name is a label for your own account. Team invitations and multiple workspaces are not available.

Reset your password

  1. Open Reset password and enter your account email.
  2. Follow the recovery email and select Continue on the confirmation page.
  3. Enter and confirm your new password on the reset screen.

If a link has expired or has already been used, request a fresh email and use the newest link. Check spam folders if the email is missing.

Change your email

In Settings, use Change email address and select Send confirmation links. Complete the confirmations sent to both your current and new email addresses. The new address stays pending until the confirmation flow finishes.

If you cannot access the current inbox, contact support. Do not create a second account to move saved drafts.

Sign out

Open the account button in the top-right corner and select Sign out to end the current session. For other signed-in devices, use Sign out everywhere in Settings. Their refresh sessions are revoked; an already-issued access token can remain usable until it expires.

Delete your account

In Settings, select Delete account, enter your exact current email and password, then confirm permanent deletion. Your account, saved setup drafts and notifications are removed. Support correspondence may remain, and application backup copies expire after seven days.

Download any setup drafts you need before deletion. This cannot be undone through the dashboard. If deletion is unavailable for your account, contact hello@crawlhub.ai.

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